Privacy Policy

1. Introduction

Welcome to DigiPlog ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our digital logbook service.

By using DigiPlog, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our service.

2. Information We Collect

We collect information that you provide directly to us, including:

• Account Information: Name, email address, and password when you create an account.
• Profile Information: Pilot licence details, medical certificate information, and ratings.
• Flight Data: Flight logs including dates, times, aircraft details, departure/arrival airports, flight times, and passenger information.
• Aircraft Information: Aircraft registration, type, and other details you choose to store.
• Usage Data: Information about how you interact with our service.

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our digital logbook service
• Process and store your flight records
• Calculate flight statistics and night flying hours
• Send you renewal reminders for licences and medical certificates
• Respond to your comments, questions, and support requests
• Send you technical notices, updates, and administrative messages
• Detect, prevent, and address technical issues and security breaches

4. Data Storage and Security

We implement appropriate technical and organisational security measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. Your data is:

• Encrypted in transit using TLS/SSL protocols
• Stored on secure servers with restricted access
• Regularly backed up to prevent data loss
• Protected by industry-standard security practices

5. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With your consent: When you explicitly agree to share your data
• Service providers: With trusted third-party services that help us operate our platform (e.g., hosting, analytics)
• Legal requirements: When required by law or to respond to legal process
• Safety: To protect the rights, property, or safety of DigiPlog, our users, or others

6. Your Rights

Under applicable data protection laws, you have the right to:

• Access the personal information we hold about you
• Correct any inaccurate or incomplete data
• Request deletion of your personal data
• Export your flight data in a portable format
• Withdraw consent for data processing
• Object to processing of your personal information

To exercise any of these rights, please contact us using the details provided below.

7. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. Flight log data is retained indefinitely to maintain your complete flight history unless you request deletion. If you close your account, we will delete or anonymise your information within 90 days, except where we are required to retain it for legal or regulatory purposes.

8. Cookies and Tracking

We use essential cookies to enable core functionality of our service, such as keeping you logged in. We may also use analytics cookies to understand how users interact with our service. You can control cookie preferences through your browser settings.

9. Children's Privacy

DigiPlog is not intended for use by individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal data from a child under 16, we will take steps to delete that information.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.